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Family Stories

Every family’s journey to Kay Care is different. Here, in their own words, families share what it was really like — the worry, the decision, and the relief of finding somewhere their loved one could feel truly at home.

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HAYDON VIEW

Making the Right Choice for Auntie

“Moving my auntie into a care home was a difficult decision, but the team made the whole admission process much easier than we expected…”

— Niece of a resident

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HEPSCOTT CARE CENTRE

Finding Comfort and Connection

“Since my mum moved into the care home, we’ve noticed a real difference in her. She’s settled in well, enjoys having company, and seems much more relaxed than she was before…”

— Family member of a resident

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Have a story of your own you’d like to share, or want to know more about life at Kay Care?

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Registered Office Address: Unit 5 Woodstock Way, The Bulrushes, Boldon Business Park, Boldon Colliery, NE35 9PF | Registered in England & Wales No: 03286133