About Us


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About Kay Care

An independent, family-focused care provider in the North East of England.

Our Story

Kay Care is an independent business providing residential care for the elderly, operating two care homes in the North East of England — Haydon View in Haydon Bridge and Hepscott Care Centre in Morpeth. We aim to provide the highest quality of care within a comfortable, home-from-home environment, enabling our residents to retain their individuality and independence. We encourage residents to continue their interests and hobbies, or start new ones, and our care staff work hard to ensure every need is met with professionalism and warmth, all while maintaining a genuine family atmosphere.

Our Mission

We’re dedicated to creating a warm, supportive environment where every resident feels valued, safe, and empowered to live their best life. Through compassionate care, personalised support, and a focus on wellbeing, we’re committed to fostering a true sense of community in our Northumberland homes — providing peace of mind to families and inspiring joy and fulfilment in each day for our residents.

Our Vision

We envision a nurturing community where every resident feels truly at home, valued, and cared for with dignity. By focusing on personalised care and meaningful connections, we aspire to be Northumberland’s most trusted residential home provider — ensuring that each day brings comfort, companionship, and joy.

EXCITING NEWS

Now Part of Laburnum Care Group

Kay Care Services has recently become part of Laburnum Care Group, a leading and growing group of care companies across the North East of England. This new chapter means access to greater resources, investment, and support behind the scenes — while Haydon View and Hepscott Care Centre continue to operate exactly as families know and trust them, with the same familiar faces, the same personal touch, and the same commitment to outstanding, individual care.

[ Laburnum Care Group logo ]

What We Stand For

Respect

Embracing individuality and honouring dignity.

Compassion

Providing heartfelt, attentive care.

Community

Fostering connections and a sense of belonging.

Integrity

Building trust through honesty and transparency.

Want to Know More?

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Registered Office Address: Unit 5 Woodstock Way, The Bulrushes, Boldon Business Park, Boldon Colliery, NE35 9PF  |  Registered in England & Wales No: 03286133

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